Access Family Services behavioral health services are fully accredited by CARF International, the Commission on Accreditation of Rehabilitation Facilities. Access Family Services is also certified by North Carolina as a Critical Access Behavioral Healthcare Agency or CABHA.
Our mission is to promote the well-being of the individuals and families in our various service areas by providing accessible, quality mental health services for children, adolescents, adults, and their families, utilizing a system of care approach that emphasizes trust, respect, confidentiality, communication, and compassion. We are committed to the highest quality of mental health care that is provided in a collaborative effort with each consumer's overall health strategies and an array of medical services. We are further committed to the philosophy that we exist for the client.
Access Family Services, Inc. (AFS) was founded in 1999 and has a history of providing exemplary services in the communities we serve. AFS provides Comprehensive Clinical Assessments, Intensive In-Home Services, Day Treatment, Therapeutic Foster Care, Outpatient Therapy and Medication Management throughout most parts of North Carolina.
We believe that by offering a continuum of quality services we can assist individuals and families with reaching their maximum potential. AFS further believes that when the right treatment is provided by quality caregivers and clinicians, in the least restrictive and most appropriate setting, we have the best chance of assisting those we serve with their recovery goals from some of life's most debilitating circumstances.
 Derek BullardPresident / COO |
 Beverly StinsonHuman Resources Director |
 Mary MackClinical Director |
 Tammie HoltQuality Improvement Director |
 Rob NicolaiBilling Director |
 Barbera AverittTraining Director |
 Sheree WherryQI/ Project Coordinator |
 Karen KernCharlotte Regional Director |
 Victoria ReichardAsheville Regional Director |
 Katie HewittWilmington Regional Director |
 Tish Forney, LCSWGastonia Regional Director |
Charlotte Prospective Foster Parent Open House February 6th and February 13th 2013. Contact Erin Elzie at eelzie@accessfamilyservices.com or 704.521.4977 to register
Effective August 1, 2011 we will simultaneously launch our new website design which will provide direct links for employees, businesses and community stakeholders to follow us on Facebook and Twitter. It is our goal to make our new website more informative and user friendly. We want to encourage all employees to make use of social communication to find out about updates with the agency, as well as information as it relates to mental health at the state and federal levels. Please leave your thoughts, suggestions, or ideas in the Suggestion Box. For any technical issues with the new site, please contact Tristan Perry directly (704) 705-2632 ext 115.
Volume 4 of our publication All Access Magazine is also set to be published in August 2011. It will be accessable online at www.accessnewsmagazine.com, as well as a print copy. The publication will contain information on services provided, employee spotlights, as well as various articles as it relates to our field.
On Friday May 7, 2010 Access Family Services "AFS" was notified by the North Carolina Department of Health and Human Services that we successfully passed all phases of the CABHA process and became one of the first agencies in North Carolina to earn official certification as a CABHA. En route to earning CABHA status, AFS completed the desk review, site verification review and panel interviews to earn CABHA status. Also of note, Access Family Services was one of the first two agencies to earn CABHA designation in North Carolina. Access Family Services provides a continuum of mental health services to citizens throughout North Carolina.
CABHA or "Critical Access Behavioral Healthcare Agency" is a new designation for providers of community based mental health services that requires that providers demonstrate adherence and practice of clinical, training and quality standards. In addition, CABHA certified agencies must provide a comprehensive continuum of care for the consumers it serves.
It's our goal to exceed your expectations and become your partner on your road to recovery as a consumer of Access Family Services. You should be aware that you have choices, rights, and procedures in which you can file a grievance with Access Family Services. At Access Family Services, we want to make sure that you have these processes readily available and can help you in your treatment process. Listed below is our Grievance Policy and Consumer Rights and Responsibilities Handbook. Please click on the icons below to review the current policies and procedures.
 | Consumer Rights and |
 | Grievance Policy |
 | 2008-2012 |
 | uSPEQ Consumer Survey Report |
 | February 9, 2009 |
| October 24, 2009 |
| March 19, 2010 |
| October 12&13, 2010 |
| February 17, 2011 |
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Access Family Services Charlotte2633 West Blvd. |
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Access Academy Charlotte8701 Moores Chapel Rd. |
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Access Family Services Service Center128 South Tryon St. Ste 880 |
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Access Family Services Wilmington2875 Worth Dr. |
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Access Family Services Asheville1100 Ridgefield Blvd. Suite 190 |
1100 Ridgefield Blvd Larger map |
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Access Family Services Raleigh8396 Six Forks Rd. Suite 120 |
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Access Family Services Fayetteville2018 Fort Bragg Rd. Suite 120-A |
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Access Family Services Durham522 South Duke Street |
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Access Family Services Gastonia621 Huntsman Ct. |
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Click the icon below to submit an anonymous suggestion, concern, or grievance online.
Copyright © 2011 Access Family Services, All Rights Reserved.
